‘customer satisfaction’

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Top Six Management Issues in the Hospitality Industry.

Most times, hotel managers must have to handle a variety of tasks which may include marketing the business and encouraging bookings in other to balance revenue and expenses. This is quite a task and not easy at all. Changing times have also brought with it changing demands and the challenges have by far grown from what have been in previous times especially with the herald of technological developments and ever spontaneous customer behavior. A lot of management issues have arisen from these and a few have been discussed below to enable us have further grasp of what they are.

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